Made To Serve How Manufacturers can Compete Through Servitization and Product Service Systems

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  • Engels
  • Hardcover
  • 9781118585313
  • 12 april 2013
  • 270 pagina's
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Samenvatting

A comprehensive, practical introduction to one of the most important new trends in manufacturing. The delivery of a service component as an added value when providing products, servitization is all the rage in the manufacturing sector around the world. Yet, despite the clear competitive advantage of servitization, most manufacturers remain reluctant to venture into, what for them, is a strange new world. Written by a team of internationally respected servitization experts and innovators, this book provides you with a detailed road map for successfully navigating the servitization terrain. Unlike most authors on the subject who merely sing the praises of servitization, Baines and Lightfoot provide you with a framework for accessing the feasibility of adopting a services-led competitive strategy in your company, along with strategies for designing and implementing the kinds of service offerings customers increasingly are coming to expect. Grounded in real-world practice and supported by a wealth of up-to-the minute research, this book helps ease the way for manufacturers considering adopting a servitization model. Shows how to exploit your company's manufacturing competencies to build a strong servitization element without becoming "just another services company'. Provides numerous illustrations and examples of services-led competitive strategies, with an emphasis on the advanced services most widely associated with servitization worldwide. Packed with fascinating and instructive case studies from leading manufacturing firms across industry sectors, including Caterpillar, Rolls-Royce, Alstom, MAN, Xerox and others.

Productspecificaties

Inhoud

Taal
en
Bindwijze
Hardcover
Oorspronkelijke releasedatum
12 april 2013
Aantal pagina's
270
Illustraties
Nee

Betrokkenen

Hoofdauteur
Timothy Baines
Tweede Auteur
Howard Lightfoot
Co Auteur
t. Baines
Hoofduitgeverij
Onbekend

Overige kenmerken

Extra groot lettertype
Nee
Product breedte
161 mm
Product hoogte
21 mm
Product lengte
229 mm
Studieboek
Ja
Verpakking breedte
149 mm
Verpakking hoogte
23 mm
Verpakking lengte
239 mm
Verpakkingsgewicht
681 g

EAN

EAN
9781118585313

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